Legal
Privacy Policy
Last updated: May 15, 2026
Overview
AutoCounsel Inc. provides AI-enabled legal operations software for law firms. This Privacy Policy explains how we collect, use, disclose, and protect information submitted through our website, contact forms, demos, and platform-related interactions.
Information We Collect
We may collect contact information, firm details, messages submitted through forms, usage information, device and browser data, and information provided during sales or implementation discussions. In the platform, law firms may process client, matter, document, communication, call transcript, recording, and workflow data.
How We Use Information
We use information to respond to inquiries, schedule demos, provide and improve our services, support security and compliance, operate AI-enabled workflows configured by customers, troubleshoot issues, and communicate with firms about product updates.
AI And Customer Data
Customer data is used to provide configured services to the customer. AutoCounsel does not present itself as a law firm and does not replace attorney judgment. Customers are responsible for determining appropriate legal review, consent, and use of AI outputs.
Security
AutoCounsel uses administrative, technical, and organizational controls designed to protect information, including workspace isolation, role-based permissions, audit logging, encryption practices, and vendor management. SOC 2 Type 1 and HIPAA self-attestation materials may be provided under appropriate review.
Sharing
We may share information with service providers such as cloud hosting, email delivery, analytics, communications, security, and AI infrastructure vendors, as needed to operate the service. We may also disclose information when required by law or to protect rights, safety, or security.
Your Choices
You may contact us to request access, correction, deletion, or restriction of personal information, subject to legal, contractual, and security limitations. Platform data requests should generally be directed through the law firm customer controlling the relevant matter.
Contact
Questions may be sent to ali@neptunetech.io and joe@neptunetech.io.